Sky Crown Casino Terms & Conditions

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1. General terms and eligibility

These Terms & Conditions apply to your use of the Sky Crown Casino website, account services, games, promotions, payment facilities and related features. Additional rules may apply to particular games, offers or services. Where additional rules apply, they will be made available before you use the relevant feature and will form part of these Terms & Conditions.

You must be legally permitted to participate in online gambling in the place where you are located. Players in Australia should make sure they understand the gambling laws that apply in their state or territory. You are responsible for checking whether access to, and use of, the website is lawful for you. Sky Crown Casino does not invite or encourage anyone to use the website where doing so would breach local law.

You must be at least the minimum legal gambling age that applies to you. We may require evidence of age and identity before allowing access to some or all account features. If you cannot provide suitable evidence, or if information supplied during registration cannot be verified, access may be restricted, suspended or refused.

You may create and use only one personal account unless Sky Crown Casino has expressly approved another arrangement. Your account must be registered in your own name, and the information you provide must be accurate, complete and kept up to date. You must not create an account for another person, allow another person to use your account or use an account belonging to someone else.

• Keep your username, password and other security information confidential.
• Tell Sky Crown Casino promptly if you suspect that your account has been accessed without permission.
• Do not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
• Do not interfere with the operation, security or availability of the website.
• Do not use automated tools, bots, scripts or software designed to obtain an unfair advantage.

You are responsible for activity carried out through your account unless you have notified Sky Crown Casino of suspected unauthorised access and taken reasonable steps to protect your login details. We may refuse registration, limit access or close an account where we consider this necessary to protect players, the website or the integrity of the services.

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2. Accounts, deposits and withdrawals

Before using real-money services, you may need to complete account verification and provide information or documents requested for identity, age, payment, source-of-funds or other compliance checks. Information may be reviewed using internal procedures and appropriate third-party verification services. You agree to provide information that is truthful and not misleading.

Deposits must be made using an approved payment method held in your own name, unless an alternative arrangement has been expressly accepted. You must not use a payment method that belongs to another person. We may reject, reverse or investigate transactions that appear irregular, unauthorised or inconsistent with these Terms & Conditions.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes are uncertain. You are responsible for checking the amount entered before confirming a transaction. Available payment methods, minimum or maximum transaction amounts, processing arrangements and any applicable fees may be displayed on the website and may change from time to time.

Withdrawal requests may be subject to account verification, security checks, transaction review and any applicable game or promotional conditions. Funds may be returned to the original payment method where appropriate. We may delay or decline a withdrawal where information is incomplete, a payment is disputed, account activity requires review or we reasonably suspect a breach of these terms.

You are responsible for any taxes, duties or reporting obligations that may apply to you. Sky Crown Casino does not provide personal financial, legal or tax advice. You should obtain independent advice if you are unsure about your obligations.

Account closure and dormant accounts

You may request closure of your account at any time, subject to completing any necessary verification or transaction review. We may suspend or close an account if you breach these Terms & Conditions, provide inaccurate information, misuse a promotion, engage in suspicious activity, or create a risk to the website or other players. Closure does not remove rights or obligations that arose before the account was closed.

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3. Games, promotions and responsible gambling

Games are provided for entertainment and are based on chance, game rules or both. Results are determined by the applicable game system. You accept that losses can occur and that past results do not predict future results. Unless a technical error, system fault or other recognised issue affects a result, game outcomes are final.

If a clear technical error, display error or system malfunction affects a game, transaction or account balance, Sky Crown Casino may correct the error and take reasonable steps to restore the position that applied before the error. We may cancel affected play where necessary. You must not knowingly take advantage of an error and should report suspected errors promptly.

Promotions, bonuses, rewards and competitions may have separate terms, eligibility requirements, expiry dates, wagering conditions, game restrictions, withdrawal rules or other limitations. You should read the specific terms before participating. If promotional terms conflict with these Terms & Conditions, the specific promotional terms will apply to the relevant offer to the extent of the conflict.

Sky Crown Casino supports informed and responsible gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of your time and spending, and avoid chasing losses. Do not gamble when distressed, under the influence of alcohol or drugs, or when doing so could affect essential expenses.

• Use available account controls, deposit limits, time reminders or other safer-gambling tools where offered.
• Request a break or account exclusion if gambling is no longer enjoyable or is becoming difficult to control.
• Do not borrow money, sell possessions or use essential funds to gamble.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
• Contact emergency or support services in your area if you are at immediate risk of harm.

Requests for account restrictions or self-exclusion may be subject to verification and processing requirements. A self-exclusion request should be treated as an important personal safety measure. You must not attempt to open another account or use another person's account during a self-exclusion period.

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4. Website use, privacy and legal information

The website and its content are provided on an as-available basis. We aim to maintain a secure and reliable service, but uninterrupted access cannot be guaranteed. Access may be suspended for maintenance, updates, security reasons, technical issues or circumstances outside our reasonable control. You are responsible for having a suitable device, internet connection and software.

You must not copy, reproduce, modify, distribute, reverse engineer or commercially exploit website content without permission. Sky Crown Casino and its licensors retain applicable rights in the website, branding, text, graphics, software and other materials. Any use that could damage the website, mislead others or infringe another person's rights is prohibited.

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy requirements. By using the website, you acknowledge that information may be collected, used, stored and disclosed for account administration, verification, payments, customer support, security, responsible gambling and legal compliance. Please review the Privacy Policy for further information about data handling.

To the extent permitted by law, Sky Crown Casino is not responsible for losses caused by your failure to protect account credentials, your misuse of the website, interruptions outside reasonable control, inaccurate information supplied by you, or reliance on content that was not intended as professional advice. Nothing in these Terms & Conditions excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law.

These Terms & Conditions may be updated when services, legal requirements or operating procedures change. The latest version will apply when published on the website, unless a different effective date is stated. You should review the page regularly. Continuing to use the website after an update indicates acceptance of the revised terms.

If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These Terms & Conditions are governed by the laws that apply to the relevant services and your location, subject to any mandatory rights or protections available to you.

For questions about these Terms & Conditions, account verification, payments, responsible gambling tools or a complaint, use the support or contact options made available on the Sky Crown Casino website. Please include enough information for your enquiry to be reviewed, but do not send passwords or other unnecessary sensitive information.