Cookies Policy

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1. What are cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device and remember information about a visit. Cookies may help a website work correctly, keep pages secure, remember selected settings, understand how visitors use the site and provide content that is more relevant to users.

Some cookies are placed directly by Sky Crown Casino. These are sometimes called first-party cookies. Other cookies may be placed by service providers or other organisations that support website functions, analytics, security, advertising or similar services. These are sometimes called third-party cookies. The use of third-party technologies is subject to the relevant provider’s own terms and privacy information.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may vary depending on its purpose and the settings of the service that places it.

The website may also use similar technologies, such as pixels, tags, software development kits, local storage and device-related identifiers. These technologies can perform functions similar to cookies. In this policy, the term cookies includes cookies and similar technologies unless the context requires otherwise.

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2. How we use cookies

Cookies may be used for several purposes. The type of cookie used depends on the function required and the way you interact with the website. Cookies do not all collect the same information, and some cookies may be necessary for the website to provide a particular feature or service.

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and reliability of the website. They may help with account access, session management, fraud prevention, traffic distribution, authentication, payment-related processes and the protection of forms or other interactive features. Without these cookies, parts of the website may not operate properly. Because they are required for essential functions, they may not be available for disabling through standard cookie preference tools.

Functional cookies

Functional cookies allow the website to remember choices and preferences. For example, they may remember language, region, display, accessibility or session settings. These cookies can make future visits more convenient and help provide a consistent experience. If you disable them, some preferences may not be retained and certain features may be less convenient to use.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages visited, links selected, time spent on a page, general device or browser information, navigation paths and errors encountered. This information can be used in an aggregated or otherwise controlled form to monitor performance, identify technical issues, improve content and make the website easier to use.

Security and risk-management technologies

Cookies and related technologies may be used to identify unusual activity, protect accounts, support responsible access and help detect fraud, abuse or attempts to interfere with the website. Information collected for these purposes may be combined with other information held in connection with your account or interaction with our services where permitted by applicable law.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and present advertising or information that may be more relevant to a visitor. These cookies may allow a service provider to recognise a device across different websites or services. Sky Crown Casino does not use cookies to remove or reduce the importance of responsible gambling requirements.

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3. Information collected through cookies

Depending on the cookie and the service involved, information collected may include an internet protocol address, browser type, operating system, device type, approximate location, language preference, pages viewed, referring website, dates and times of visits, interaction with features and general technical information. Cookies may also record whether a message has been displayed or whether a preference has been selected.

Information collected through cookies may be linked with information that you provide directly, such as account or support information, where this is necessary for security, service operation, compliance or another lawful purpose. We aim to handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookies are not intended to replace responsible gambling controls or identity and compliance procedures. If you use gambling services, additional information may be collected and used for account administration, age and identity checks, fraud prevention, safer gambling measures, legal obligations and the operation of those services. More information about the handling of personal information is available in the Privacy Policy.

Third-party services

We may use selected third-party providers to help operate, secure, analyse or improve the website. These providers may place or access cookies on our behalf, subject to their instructions and applicable requirements. Third parties may also process information under their own privacy policies. We do not control all third-party websites, applications or services, so you should review their information when using them.

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4. Managing and disabling cookies

You can usually manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is stored. Some websites may also provide a cookie banner or preference centre that allows you to accept or reject optional categories of cookies.

If you choose to disable or delete cookies, the website may not function as intended. You may be signed out of an account, lose saved preferences, need to repeat settings or be unable to access features that depend on cookies. Blocking cookies may also prevent us from remembering your choices about cookie consent. Strictly necessary cookies may continue to operate because they support essential website functions.

• Review your browser’s privacy or security settings to control cookies.
• Use the website’s cookie preference controls where they are provided.
• Delete existing cookies if you use a shared or public device.
• Consider separate cookie settings for different browsers or devices.
• Review third-party privacy information when a service directs you to an external website.

Cookie choices are generally device and browser specific. If you use more than one device or browser, you may need to manage your preferences separately. Changing browser settings does not necessarily delete information already collected before the change, and withdrawing consent for optional cookies does not affect processing that is permitted on another lawful basis.

Do not track signals

Some browsers and devices offer a Do Not Track or similar setting. Because there is no uniform technical standard for interpreting these signals, the website may not respond to every such setting in the same way. You can use the available cookie controls and browser settings to manage optional cookies.

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5. Changes and questions

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or our practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. Your continued use of the website after an update may indicate that you have read the revised policy.

If you have questions about cookies, privacy or the use of information by Sky Crown Casino, please use the contact or support channel made available on the website. Do not include unnecessary sensitive information in a general enquiry. For account, identity or gambling-related matters, use the secure process provided for that purpose.

This policy is intended to provide general information about cookies used in connection with the website. It does not change the Terms and Conditions, Privacy Policy or any responsible gambling information that applies to your use of Sky Crown Casino services.